Pricing for a multi-sided Contactless Medicine ecosystem.
Ambulant+ pricing is organised by workspace, care pathway and partner role. Patients, clinicians, medical aids, employers, laboratories, pharmacies, riders and phlebotomists do not use the platform in the same way, so pricing must reflect the workflow being activated.
This page explains the commercial model for patient subscriptions, clinician onboarding, medical-aid programmes, CarePort fulfilment, MedReach diagnostics, payouts, promotional services, enterprise deployments and future franchise or territory licensing.
Paid access does not bypass governance.
Pricing activates commercial access. It does not override clinical governance, regulatory checks, credentialing, training completion, Smart ID status, dispatch readiness, payer eligibility or role-based permissions.
Patients may start free and upgrade for advanced care intelligence.
Clinicians must complete onboarding and readiness before listing.
Payers and employers are priced by programme scope and data layer.
CarePort and MedReach support transaction, storage and success-fee models.
The commercial model follows the care model.
Ambulant+ is not a single app with one subscription. It is a governed ecosystem with patient, clinician, payer, diagnostic, pharmacy, logistics and enterprise operating layers.
Pricing is role-based because patients, clinicians, medical aids, labs, pharmacies, riders and enterprise partners use different parts of the ecosystem.
Patient access can begin on a free plan, while advanced analytics, premium care-centre features and family management sit in paid tiers.
Clinician subscription does not bypass onboarding, training, verification, compliance, Smart ID, starter-kit dispatch or activation readiness.
Medical aids, HMOs, employers and sponsors are priced by programme scope, member cohort, streaming, storage, InsightCore intelligence, rewards and integration requirements.
CarePort and MedReach can support free onboarding, success fees, operational script/test fees, catalogue storage tiers and promotional marketplace services.
Enterprise, franchise and territory models are handled by commercial agreement, performance obligations and governance requirements.
Patients can start with basic access and upgrade for deeper health management.
The patient pricing model should preserve access while allowing advanced analytics, premium care-centre functionality and family care coordination to sit in paid tiers.
Free
For patients who need access to core Contactless Medicine features without advanced analytics or premium family/care-centre functionality.
Premium
For patients who want stronger health intelligence, advanced analytics and expanded personal-health management features.
Family
For households that need shared care management, family monitoring and more coordinated access across dependants.
Clinician pricing combines subscription, onboarding, training and activation readiness.
Clinicians may subscribe by plan type, but visibility to patients depends on credentialing, compliance, training, Smart ID, starter-kit dispatch and activation state.
Solo / Free
For individual clinicians starting with a personal profile and core consultation access.
Starter
For clinicians who need stronger practice tools and limited operational support.
Team
For busier clinicians, small practices or shared care teams that need more operational capacity.
Group / Clinic Enterprise
For larger clinical teams, specialist groups, clinics and enterprise clinical networks.
Going live is a readiness process, not just a payment event.
Clinician activation may include training payment, starter-kit preparation, dispatch, credentialing checks, compliance review, Smart ID issue and listing activation.
Once-off onboarding, training and starter-kit fee may apply.
Starter kit may include Health Monitor, NexRing, Digital Stethoscope, HD Otoscope, clinician handbook, consumables, branded items and Smart ID materials.
Partial payment, minimum initial payment and balance recovery may be configured by admin policy.
Payment may be processed through supported providers such as Paystack or PayFast where enabled.
Baseline consultation payout model is 70:30, paid monthly, unless plan, policy or agreement defines otherwise.
Paid subscription does not override credentialing, regulator checks, PI insurance, prescribing authority, training completion or activation readiness.
Enterprise pricing is built around active programmes, monitored members and intelligence layers.
Client-app pricing should reflect the real value delivered: member streaming, eligibility, authorisation, claims, storage, analytics, InsightCore intelligence and rewards infrastructure.
Streaming
Per active monitored member pricing for vitals streaming, remote monitoring, medication adherence reporting, booking preflights, authorisations, claims autofiling and care-continuity analytics.
Storage
Historic data retention, reports, analytics records, evidence, programme history and longer-term health-intelligence storage.
InsightCore Intelligence
AI-assisted and governance-aware intelligence layers for predictive care signals, risk movement, cohort analytics, adherence trends and programme visibility.
Rewards Engine
Creation and management of member rewards, healthy-living incentives, adherence rewards, screening prompts and preventive-care engagement campaigns.
Implementation
Programme design, configuration, training, eligibility setup, workflow mapping, role permissions, reporting structure and go-live support.
Integrations
Claims, eligibility, real-time preflight, authorisation, SSO, EHR/HMS, finance, API access, export or third-party integration work.
Recommended enterprise register of charge categories.
Every enterprise client should have a commercial register covering active monitored members, streaming tier, storage tier, InsightCore tier, rewards engine, implementation fee, integration fee, support level, reporting/export access, device programme and minimum monthly platform fee.
CarePort pharmacy pricing.
Pharmacies can participate through free onboarding, success-fee economics, operational script/item fees, catalogue storage bands and promotional marketplace services.
MedReach laboratory pricing.
Laboratories can participate through free onboarding, success-fee economics, prescribed-test fees, catalogue storage tiers and promotional marketplace services.
Service contributors need visible payout logic.
Clinicians, riders and phlebotomists should understand how service-share economics work while recognising that final payout terms can depend on role, territory, plan, partner agreement and admin configuration.
Clinicians
Baseline consultation payout is 70:30, paid monthly, with payslip generation from the clinician dashboard where configured.
Riders
CarePort rider payout can follow a 70:30 service-share model, subject to route, territory, partner and admin configuration.
Phlebotomists
MedReach phlebotomist payout can follow a 70:30 service-share model, subject to task type, territory, partner and admin configuration.
Some operations may be licensed to competent master operators.
CarePort SA and MedReach SA can become powerful franchise, territory or master-operator opportunities, but only where the operator can meet operational, governance, compliance and performance standards.
CarePort SA master-operator or franchise rights may be licensed to a competent pharmacy, logistics or healthcare management company.
MedReach SA master-operator or franchise rights may be licensed to a competent laboratory, diagnostics or medical management company.
Territory agreements may include setup fees, minimum guarantees, revenue share, service-level obligations, governance obligations and performance reviews.
Franchise or master-operator rights should not weaken clinical governance, patient safety, pharmacy accountability, laboratory standards or data protection.
Final price depends on workflow depth, programme scope and implementation complexity.
This is why the public page should explain pricing architecture first. Exact amounts can be confirmed inside the relevant workspace, admin-configured plan, demo, partner agreement or country-specific commercial schedule.
Patient plan tier and number of managed family members
Clinician plan type, admin/team capacity and onboarding requirements
Device bundle, replacement, rental, subsidy or starter-kit model
Consultation type, clinician category and clinical pathway
Medical-aid eligibility, sponsor programme rules and authorisation workflow
Remote monitoring, streaming, storage and analytics depth
InsightCore intelligence layer and reporting requirements
CarePort medicine fulfilment and delivery workflow
MedReach diagnostics, phlebotomy and lab result routing
Integration complexity, SLA, support level and territory scope
Commercial access must remain accountable.
Ambulant+ pricing should never create unsafe shortcuts. Patient safety, professional credentialing, payer eligibility, claims controls, data governance and operational accountability remain part of the commercial model.
Admin-configured pricing can support different plans, countries, partners and programme models.
Payouts, platform share and fees should remain auditable and visible to authorised users.
Promotional placement should not be presented as clinical recommendation.
Medical-aid and sponsor pricing must respect consent, eligibility and role-based access.
Device-supported care may attract different fees from ordinary video consultation.
Enterprise pricing should include minimum monthly platform commitments where appropriate.
Common pricing questions.
These answers help patients, clinicians, pharmacies, labs, payers and partners understand the pricing model before speaking to the commercial team.
Is there a free patient plan?
Yes. Patients can access core features on the free plan, including profile access, supported device connection, clinician search, appointment booking, encounters, medical records, CarePort and MedReach where available. Advanced analytics and selected premium features sit in paid plans.
Do clinicians pay an onboarding fee?
Clinician activation may include a once-off onboarding, training and starter-kit fee. The starter kit can include supported IoMT devices, training materials, consumables, branded items and Smart ID materials depending on configuration.
Does payment make a clinician immediately visible to patients?
No. Commercial access does not override training, credentialing, regulator checks, PI insurance, Smart ID status, dispatch readiness, activation state or platform governance.
How are pharmacies charged?
CarePort pharmacies may onboard free and pay a success fee on fulfilled purchases, or use operational pricing such as per prescribed item/script fees, SKU storage tiers and optional promotional placements.
How are laboratories charged?
MedReach labs may onboard free and pay a success fee where applicable, or use operational pricing such as per prescribed test/script fees, test catalogue storage tiers and optional promotional placements.
How are medical aids and employers charged?
Medical aids, HMOs, employers and sponsors are priced by programme scope, active monitored members, streaming, storage, InsightCore intelligence, rewards, claims workflows, integrations and implementation requirements.
Are exact prices final?
Some fees may be configured by admin dashboard, country, programme, plan, partner agreement or rollout size. This page explains the pricing architecture; final commercial terms may be confirmed through the relevant workspace, demo or enterprise agreement.
Need exact commercial terms?
Exact pricing can depend on plan type, country, medical-aid route, active monitored members, device bundle, payment provider, storage, integrations, support level, territory and partner agreement. Request a pricing walkthrough so the correct commercial model can be mapped to your role.
Enter the right Ambulant+ workspace.
Ambulant+ separates public information from protected workspaces, giving patients, clinicians, pharmacies, diagnostics teams, clients and administrators a role-appropriate route into the platform.