Find a doctor and book an Ambulant+ appointment.
Ambulant+ helps patients move from search to scheduled consultation through a protected patient workspace, where clinician discovery, appointment booking, payment or medical-aid readiness, care context and supported device preparation can be organised.
This guide explains how to prepare for a better remote consultation while keeping clear boundaries around urgent care and in-person assessment.
Access your protected patient workspace.
Search for a suitable clinician or care pathway.
Choose a time and confirm appointment details.
Complete payment, wallet or medical-aid readiness where supported.
Prepare symptoms, history, reports and connected devices.
Join the consultation and follow clinician guidance.
A simple patient journey with clinical context behind it.
A good virtual consultation starts before the video call. Ambulant+ helps organise the information, readiness and workflow around the visit.
Create or access your patient workspace
Use the protected Ambulant+ patient app to manage your profile, contact details, care context, medical-aid information where supported and appointment history.
Find a suitable clinician
Browse available doctors or clinicians by specialty, appointment type, profile information, availability and care pathway where these options are available.
Choose your appointment time
Open the clinician’s calendar, choose an available consultation slot and confirm the booking details before proceeding.
Complete payment or readiness checks
Depending on the care pathway, you may complete card payment, wallet use, cash/card route, medical-aid readiness or sponsor-linked access where supported.
Prepare your care context
Add relevant symptoms, medication history, allergies, prior reports, connected-device readings or care notes so the clinician has better context.
Join the consultation
Join at the scheduled time, follow clinician instructions and use supported devices only where appropriate for your care pathway.
Prepare before your consultation.
Preparation improves the quality of a remote review. Keep your care context ready and use supported devices only where appropriate.
Charge supported devices before the appointment.
Check that your phone, tablet or computer has internet access.
Prepare a quiet, private space for the consultation.
Keep medication names, allergies and previous reports nearby.
Wear the blood-pressure cuff correctly if using the Health Monitor.
Connect the NexRing early enough for meaningful trend data where relevant.
Use the Digital Stethoscope or HD Otoscope only as guided by the clinician or workflow.
Seek urgent or emergency care instead of booking remote consultation when symptoms are severe.
When remote consultation can be useful.
Follow-up review for stable or improving symptoms.
Medication review and treatment-plan discussion.
Chronic-care monitoring where remote vitals can support review.
Fertility, wellness, lifestyle or preventive-care consultations where appropriate.
Device-supported review using Health Monitor, Digital Stethoscope, HD Otoscope or NexRing workflows.
Care coordination involving diagnostics, pharmacy fulfilment, summaries or programme follow-up.
When not to use remote consultation.
Chest pain, severe shortness of breath, stroke symptoms or collapse.
Severe bleeding, major injury, poisoning or suspected emergency.
Severe abdominal pain, severe allergic reaction or rapidly worsening illness.
A child or adult who is very drowsy, confused, blue, fitting or difficult to wake.
Any situation where in-person examination or emergency care is clearly required.
Any symptom that your clinician or local guidance says requires urgent assessment.
Booking is access. Clinical judgement remains central.
Ambulant+ helps patients access care, organise consultation context and prepare supported device readings. It does not replace emergency medical services, in-person examination where required or the judgement of a qualified clinician.
Enter the right Ambulant+ workspace.
Ambulant+ separates public information from protected workspaces, giving patients, clinicians, pharmacies, diagnostics teams, clients and administrators a role-appropriate route into the platform.