Privacy Policy
Draft template for legal review. Do not publish as final legal advice without review by qualified counsel.
Purpose
This Privacy Policy explains how Ambulant+ may collect, use, store and share personal information when users visit the public website or use connected Ambulant+ applications.
Information we may process
Depending on the service used, information may include account details, contact details, profile information, care preferences, appointment data, device-supported readings, medication records, support communications and technical logs.
Health information
Health-related information is treated as sensitive information and should be processed only for appropriate care, operational, legal, safety, consented or contracted purposes.
Lawful basis and consent
Processing may be based on consent, contract performance, legitimate operational purposes, legal obligations, vital interests, healthcare operations or another lawful basis depending on jurisdiction and deployment context.
Sharing
Information may be shared with authorised clinicians, care teams, pharmacy fulfilment partners, delivery partners, clients or sponsors only where appropriate permissions, contracts, role restrictions and legal bases apply.
Security
Ambulant+ is designed around protected access, environment-specific configuration, role-based permissions, auditability and responsible data handling.
Retention
Information should be retained only for as long as needed for the relevant purpose, legal requirement, operational need, clinical governance requirement or dispute-resolution requirement.
User rights
Users may have rights to access, correct, delete, restrict or object to processing of their information, subject to legal and clinical-record limitations.
International transfers
Where data is processed across borders, appropriate safeguards should be implemented according to applicable law and contractual controls.
Contact
Privacy questions can be sent to the support or privacy contact published by Ambulant+.