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Device workflow guide

HD Otoscope workflow guide.

The Ambulant+ HD Otoscope workflow supports clinician-led remote review by adding visual context to selected ear, nose, throat and skin-related concerns where remote assessment is appropriate.

It is designed to support better virtual consultation, saved image review and follow-up comparison — while preserving clear clinical escalation boundaries.

Quick workflow

Charge the HD Otoscope before first use.

Open the supported app or consultation workflow.

Use clinician guidance for safe image capture.

Save images or video with notes where available.

Escalate if symptoms require in-person or urgent care.

Setup sequence

Use the device carefully, clearly and with clinical purpose.

The HD Otoscope should be used to support clinician-led assessment, not to encourage unguided self-diagnosis.

1

Charge and inspect the device

Before first use, fully charge the HD Otoscope using the supplied cable and confirm that the device, camera tip and accessories are clean, intact and ready for guided use.

2

Launch the supported app workflow

Open the relevant Ambulant+ or supported device workflow on the mobile device, tablet or computer being used for the consultation.

3

Choose the correct examination mode

Use the otoscope workflow for ear canal review where appropriate. Depending on available attachments and workflow configuration, image capture may also support selected nose, throat or skin review pathways.

4

Capture clear images or video

Use steady positioning, adequate lighting and clinician guidance. Avoid force, deep insertion or repeated attempts if the patient is uncomfortable.

5

Add notes and share for review

Images or video clips may be saved with patient context, notes and timestamps, then reviewed during or after the virtual consultation where the workflow allows.

6

Escalate when needed

Remote otoscopy supports clinical context, but it does not replace urgent in-person assessment where there is severe pain, trauma, bleeding, sudden hearing loss, facial weakness, mastoid swelling or systemic illness.

Typical remote-care use cases.

HD Otoscope workflows are most useful when visual context can improve a clinician-led virtual consultation or follow-up review.

Ear pain review where remote assessment is clinically appropriate.

Follow-up of suspected otitis externa or otitis media after clinician advice.

Visual support for ear canal obstruction, wax concerns or discharge review.

Selected throat, nostril or skin image capture where the supported workflow allows.

Paediatric review support when parents or carers need guided visual documentation.

Clinician comparison between baseline and follow-up images where saved records are available.

Safety boundaries

Remote visual review must never become reckless self-diagnosis.

The HD Otoscope adds context to care. It does not replace clinical judgement, emergency care, or in-person examination where needed.

Do not insert the device deeply into the ear canal.

Do not use force if the patient has pain, bleeding, discharge or distress.

Do not use remote otoscopy as a substitute for emergency or urgent clinical assessment.

Do not present images as an automatic diagnosis; they support clinician-led review.

Seek urgent care for severe ear pain, swelling behind the ear, fever, neurological symptoms, sudden hearing loss or trauma.

Use age-appropriate, consent-aware and privacy-aware workflows for children and vulnerable patients.

Better visual context

Remote consultation becomes more useful when the clinician can review selected images rather than relying only on symptom description.

Structured follow-up

Saved images can help compare a concern over time, especially when treatment response or deterioration needs review.

Patient convenience

When appropriate, patients may avoid unnecessary travel for simple visual review or follow-up while still preserving escalation boundaries.

Clinician-led judgement

The HD Otoscope supports clinical context. It does not replace the clinician, in-person examination or urgent care when needed.

Clinical reminder.

Use HD Otoscope images as supportive information for clinician-led review. Seek urgent medical attention where symptoms are severe, worsening, associated with trauma, neurological symptoms, systemic illness, sudden hearing loss or significant distress.

Secure platform access

Enter the right Ambulant+ workspace.

Ambulant+ separates public information from protected workspaces, giving patients, clinicians, pharmacies, diagnostics teams, clients and administrators a role-appropriate route into the platform.